Return Policy

At R3D INK BRANDS, we strive to ensure that every purchase meets your expectations and satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return policy to make your shopping experience with us as smooth as possible.

Eligibility for Returns

Time Frame

You may return items within 30 days of the delivery date. After this period, unfortunately, we cannot process any returns.

 

Condition of Items

  • Items must be unused, unworn, and in the same condition as received.
  • All original tags, labels, and packaging must be intact.

How to Initiate a Return

Contact Customer Service

To initiate a return, please contact our customer service team at customer.service@r3dinkbrands.com with your order number and details of the items you wish to return.

 

Return Authorization

Our customer service team will provide you with a Return Authorization (RA) number and instructions on how to return the items.

Return Shipping

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, damaged item).

 

Packaging

Please ensure that items are securely packaged to prevent damage during transit.

Refund Process

Inspection

Once we receive your returned items, they will undergo a thorough inspection.

 

Refund or Exchange

  • If the items meet our return criteria, we will process a refund to your original payment method.
  • If you prefer an exchange, please specify the replacement item when contacting customer service.

Exclusions

Final Sale Items

Items marked as "final sale" cannot be returned or exchanged.

 

Hygiene Products

For hygiene reasons, certain items such as undergarments and swimwear are non-returnable.

Damaged or Incorrect Items

 

Contact us within 7 days

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

 

Replacement or Refund

We will arrange for the replacement of damaged or incorrect items or provide a refund if the item is no longer in stock.

 

Contact Information

For any further questions or concerns, please contact our customer service team at customer.service@r3dinkbrands.com or call our toll-free number: 1-800-123-4567.

 

Thank you for choosing R3D INK BRANDS. We appreciate your business!

 

Note: This return policy is subject to change without notice. Please check our website for the most up-to-date policy.